from another blog

This (below) is from "Simple Truths", a blog I subscribe to. I think it is well worth reading. (I have left the advertising in as I am not sure about copyright, but it was OK to share the link on FB etc so I guess that this is OK too!)



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Inspiring change using the 100/0 Principle
by MATT on JUNE 22, 2011

Brian Tracy said…”Eighty percent of life’s satisfaction comes from meaningful relationships.” Think about it…when you look back at the end of your life what will really matter? Five words…the quality of your relationships.

So here’s the question: If your relationships are the most important part of your life, what are you doing to make them all they can be?

The 100/0 Principle may be the most important book you’ll ever read.

For me, it ranks in the top 3…ever! The message is truly life-changing.

You’ve probably heard me say, it’s not what you say, but how you say it, that turns the switch from “off” to “on.” In fact, our book, 212°…The Extra Degree, is a great example of that, but…The 100/0 Principle is even better. The examples, the stories, the quotes provoke many “a-ha” moments. Simply put, this is a book that can make your marriage better and greatly improve your relationships with family members, friends, co-workers and…even your boss.

Here’s a brief excerpt from The 100/0 Principle. Enjoy!

What is the most effective way to create and sustain great relationships with others? It’s The 100/0 Principle: You take full responsibility (the 100) for the relationship, expecting nothing (the 0) in return.


The 100/0 Principle
Implementing The 100/0 Principle is not natural for most of us. It takes real commitment to the relationship and a good dose of self-discipline to think, act and give 100 percent.

The 100/0 Principle applies to those people in your life where the relationships are too important to react automatically or judgmentally. Each of us must determine the relationships to which this principle should apply. For most of us, it applies to work associates, customers, suppliers, family and friends.

STEP 1 – Determine what you can do to make the relationship work…then do it. Demonstrate respect and kindness to the other person, whether he/she deserves it or not.
STEP 2 – Do not expect anything in return. Zero, zip, nada.
STEP 3 – Do not allow anything the other person says or does (no matter how annoying!) to affect you. In other words, don’t take the bait.
STEP 4 – Be persistent with your graciousness and kindness. Often we give up too soon, especially when others don’t respond in kind. Remember to expect nothing in return.
At times (usually few), the relationship can remain challenging, even toxic, despite your 100 percent commitment and self-discipline. When this occurs, you need to avoid being the “Knower” and shift to being the “Learner.” Avoid Knower statements/ thoughts like “that won’t work,” “I’m right, you are wrong,” “I know it and you don’t,” “I’ll teach you,” “that’s just the way it is,” “I need to tell you what I know,” etc.

Instead use Learner statements/thoughts like “Let me find out what is going on and try to understand the situation,” “I could be wrong,” “I wonder if there is anything of value here,” “I wonder if…” etc. In other words, as a Learner, be curious!

Principle Paradox

This may strike you as strange, but here’s the paradox: When you take authentic responsibility for a relationship, more often than not the other person quickly chooses to take responsibility as well. Consequently, the 100/0 relationship quickly transforms into something approaching 100/100. When that occurs, true breakthroughs happen for the individuals involved, their teams, their organizations and their families.
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